SHIPPING

 

ORDERS PREPARATION
All the orders past before 12 am from Monday to Friday (except holidays) and paid by credit card banking are prepared within 48 hours to one week. The orders paid by check will be realized only after reception of your check. The orders spent during the weekend are treated from Monday morning. The orders spent a holiday are treated as from the next day morning. The lead time of the orders can be extended during the school holidays, in particular during July and August.


PRESENTATION  AND PROTECTION OF JEWELS
We attach a big importance in the conditions of sending of our personalized jewels and that is why all our articles are presented in a dress handkerchief in organza or a black case, following the models, and carefully protected in a dress handkerchief with bubbles to avoid quite it's a pity in your jewels. Your order will be prepared with the biggest care and a delivery slip, priceless, will be joined to your sending.

DELIVERY MODE
Our deliveries are realized by french post, La Poste, with Post-Export registered or not.

The average depend of the destination : between 3  to 10 working days for Europe and the rest of the world.

Sateen shall not be held responsible of the consequence of a delay in the dispatching time.